Crap Sandwich Customer Service Templates Need to tactfully extract yourself from a situation? The red mist of rage making it hard to be a bona fide pRoFeSsIoNaL? Social awkwardness got you in a choke hold?
These templates cover a variety of tricky (and/or awkward) circumstances, so you can tell people what they need to hear without the bells of impending doom tolling in your brain.
Brought to you by 32 years of social anxiety, 23 years of talking to angry people on the internet, and 10+ years of online business.
Crap Sandwich Customer Service Templates includes...
The Crap Sandwich Approach to Customer Service, because if you're gonna build a whole digital product on the metaphor of a sandwich, you better explain why.
Tips & Tricks for Templating Your Awkward Interactions, including how to reply to DMs in under 5 seconds (actually), and ways to manage your inbox while being a boundary-holding icon.
5 Sets of Scenario Templates, covering general business & life (no, I'm afraid my brain is not available for picking), service clients, courses & programme questions & scenarios, and product business copy & pastes.
Swipe Beginning & Ending Templates, when you know what you want to say, but you want to make it - well, less awkward.
Request a Template, in case you find yourself nervously anticipating the next time someone gets sassy in your inbox.
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